Privacy Policy
Your privacy is important to us. This policy explains how Helsinki Haze collects, uses, and protects your personal information.
Information We Collect
We collect minimal information necessary to provide and improve our services while respecting your privacy.
Contact Information
When you contact us, we collect your email address and name to respond to your inquiries and provide support.
Technical Data
We automatically collect technical information such as browser type, device information, and IP address for security and analytics purposes.
Usage Information
We gather data about how you interact with our platform to improve user experience and optimize our services.
How We Use Your Information
Your data helps us create a better experience while maintaining the highest privacy standards.
Customer Support
We use your contact information to respond to your questions and provide technical assistance when needed.
Service Improvement
Analytical data helps us understand user behavior and enhance our platform's performance and features.
Security Monitoring
Technical information is used to detect and prevent fraudulent activities and ensure platform security.
Data Storage & Protection
We implement robust security measures to safeguard your personal information.
Secure Servers
Your data is stored on encrypted servers located in secure data centers within the European Union.
Encryption
All sensitive information is encrypted using industry-standard protocols during transmission and storage.
Retention Period
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy.
Information Sharing
We are committed to protecting your privacy and do not sell your personal information to third parties.
Service Providers
We may share information with trusted partners who assist in operating our platform, under strict confidentiality agreements.
Legal Requirements
We may disclose information when required by law or to protect our rights, users, or the public.
International Transfers
Data may be transferred outside the EU only to countries with adequate privacy protection standards.
Cookies & Tracking
We use cookies and similar technologies to enhance your browsing experience.
Essential Cookies
Required for basic website functionality and cannot be disabled in our systems.
Analytical Cookies
Help us understand how visitors interact with our website by collecting anonymous information.
Preference Cookies
Remember your choices and provide enhanced, more personal features.
Data Deletion Requests
You have the right to control your personal information and request its deletion.
Request Process
Contact our support team at support@helsinkihaze.com to initiate data deletion.
Processing Time
We process deletion requests within 30 days and provide confirmation upon completion.
Verification
We may need to verify your identity before processing deletion requests to protect your privacy.
Your Rights
You have several rights regarding your personal data under applicable privacy laws.
Access Rights
You can request a copy of the personal information we hold about you at any time.
Correction Rights
You have the right to correct inaccurate or incomplete personal data we hold about you.
Objection Rights
You may object to certain types of processing of your personal information.
Contact & Questions
We're here to address any questions or concerns about your privacy and data protection.
Support Team
For privacy-related inquiries, contact our dedicated support team at support@helsinkihaze.com.
Response Time
We strive to respond to all privacy inquiries within 48 hours during business days.
Policy Updates
We may update this policy periodically. Significant changes will be communicated to users.
Privacy Questions?
Our team is ready to assist with any privacy concerns or data deletion requests.
Contact Support